Training & Development
The training and development of our staff is one of our top priorities. Staff are our greatest resource, and in order to ensure that they are able to help achieve only the best possible outcomes for the young people we look after, it is essential that they are well trained and have access to continuing professional development.
We have a central training department for the entire Keys Group which oversees key areas such as:
- Induction for new staff or promoted staff moving into new positions
- Mandatory training which is the foundation of any future learning
- QCF Attainment at both level 3 and level 5
- Specialist training centred around the needs of specific young people
- Therapeutic training on Keys’ “Safe and Sound” model of care
- Renewal schedule for training
- Exploring new and innovative ways of training staff and accessing new training
On commencement with Keys Group, all new employees, regardless of grade will receive an induction specific to their role. This induction will introduce them to the Keys Group, cover key policies
and procedures and outline Keys Group commitment to the individual’s training plan. Induction is key to ensuring that employees know what their job role is in the organisation and helps ensure they are equipped to successfully fulfil it.
Basic essential training for our services governed by Ofsted (Residential and Education) include topics such as; Positive Handling / Deescalation training; Safeguarding; Food Hygiene; First Aid; Fire Safety; Medication Awareness.The Training Department ensures that all staff have access to complete these courses and indeed are notified when they need to “renew” their training which
can be anything from every 6 months to every 2 years, depending upon the subject.
We have our own team of Assessors who travel around the country to mentor and assess our employees through their QCF qualification. An accredited QCF centre, we currently offer QCF Level
3 Children and Young People to all Residential Workers and Level 5 to those who apply as part of our overall succession planning. We also offer a QCF Level 3 in Understanding Substance Misuse
specifically to those homes who deal with young people who have issues with drugs.
We pride ourselves on being able to care for a wide range of young people. As long as it is within our registration, we will explore ways of training and developing our staff teams to equip them with the skills to look after the most diverse of young people and therefore we offer specialist training in areas such as:
Sexual Harmful Behaviour; Attachment Theory / Transitions; Attachment Disorder; Self Injurious behaviour; Drug and Alcohol awareness; Managing Autism; Managing Diabetes; Aspergers and many more. Therapeutic Training – Safe and Sound Model of Care We are extremely proud of our therapeutic model of care, Safe and Sound. It’s how we want all our young
people to feel when they are with us – safe and sound, simple but true. All our staff receive training on our model of care and there are teaching aids available and accessible to all within our homes and schools. This is an ongoing piece of work for staff who can continue to learn and develop as they experience more young people and through time. Delivery of the training is led by our Clinical Director and her team of Psychologists and overseen by our Therapeutic Director.
All training details are held on a central database and the Training Department monitors this and keeps it updated thus ensuring that when people are due to renew their training, they are contacted and placed on a course within the relevant timescales We offer a multitude of training to our staff teams. We believe in nurturing talent and are always looking at different ways
to develop our staff further in new and innovative ways. We believe succession planning is key to running successful homes and schools and therefore always encourage progression from within as well as recruiting externally.
Ongoing training and development is central to the Keys Group to ensure that our staff are equipped with the necessary skills to achieve the best outcomes for the children we look after and our training department is committed to ensuring that staff receive this.