What People Say
I wouldn’t be the person I am today without you all. We’ve had tears, laughter, shouting and all the other emotions you could probably ever thing of, but I can honestly say it’s been the best 2 years of my life.
I’ve had a great time at active8. It has honestly been the best 83 days of my life.
Staff know that some situations can be extremely stressful for young people, such as when they are settling into their new home. They provide sensitive support that enables the young people to explore and settle into their new surroundings at their own pace.
Staff consistently use their skills to support children to have fun and to ensure that there are clear age-appropriate boundaries and routines in place. There is a good balance between the two. Staff help children to understand why they are unable to live with their families. They work together in a consistent way to ensure that children feel stable and secure in their care.
Ofsted, October 2018
Staff are positive role models. They understand the diverse communication styles of each young person, whether this is through hand signals, pictorial images or spoken word. This allows the staff to gain young people’s views and helps young people to make good choices.
Young people are happy and generally get on well with each other. They like the home. One young person thought it should be given an outstanding judgement.
If it wasn’t for Arthog, I would never in life have had the opportunities to do all of these activities
The manager is inspirational and leads by example. The manager is supported by an experienced deputy manager, who assists her in the running of the home. The leadership team has established a culture of positivity. Managers have excellent oversight of the home and the exceptional progress that the children continue to make.
Ofsted, October 2018
Crown house produced a highly detailed analysis. The evidence given was sensible balanced and evidence based.
The staff plan well and are proactive in responding to young people’s anxieties. As a result, physical interventions are rarely used.
I am so impressed with the qualification the kids have achieved, I can’t wait until my child is in year 11 I will be bursting with pride.
I feel that the staff are dedicated to him [the child]. They are committed to working with him, no matter what he throws at them. They look at what he enjoys doing and interests him. This has been key.
Young people live in a warm and welcoming environment.
The young person lives in a home that is safe, homely and provides him with space to grow and develop. Staff have paid attention to detail in respect of furnishings and design, which means that the young person has personalised space that he is proud of and that very much reflects his individuality.
The client I am responsible for has a learning disability and Mental Health Problem. I am very pleased with the confidence the Managers are leading their team and all risk assessments are strong and a balance is found between independence, support, boundaries and protection.
Right now I would say I could not have found a better placement for my client.
Being at Arthog has showed me there is a different way of living, and I enjoy living my life this way.
Everyone who walks through the doors to this home cares about us.
Fantastic provision that held a challenging young man that other placements had failed to keep safe.
Can I just say a huge THANK YOU for your help and support. I simply have no words to describe the impact that you had yesterday and I absolutely dread to think what might have happened if you had not been available to assist.
Thank you for your advice and support. I now know how to care for my beautiful son.
You didn’t give up on him ever, even we thought there were times when he didn’t deserve the chances you gave him, but thank you from the bottom of our hearts. Can’t believe he has a college place and qualifications to go with it. You are all amazing.